|
|
|
|
|
 Informing the customer and capturing enrollment information is only part of the communications battle with HSAs. Once the customer has agreed to participate, a multitude of processes begin.
From confirmation documents to debit and check products for facilitating payments, a well-constructed Welcome Kit builds confidence and comfort for the employee. With all components potentially variable and personalized, the Welcome Kit is the primary driver to get your HSA program off to a positive start.
Typical Welcome Kits include:
- Welcome letter
- Starter checks
- Account Deposit slips
- Client manual
- Program Selection Confirmation
- Account maintenance information
- Brochure of services
- Check ordering instructions and re-order form
- Electronic Funds Transfer Authorization
- Folder
Regular communication is a necessity for your HSA program. Communicating account balances, PIN numbers, account status and more are fundamental to good communication. With RR Donnelley, you enjoy the expertise of the worlds' foremost print communication organization.
Examples of personalized print communication includes:
- Monthly Account Balance Statement
- Account Number Notification Letter
- Failed Vetting Letter
- PIN Letter
- Application Reject Letter
- Insufficient Funds Notice
- Non-response Letter
- Notice of Claim Denial/Acceptance
To learn more about these services, call us at 1-800-742-4455.
|
 |
To learn more about HSA services, call us at 1.800.742.4455
|
